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When a buyer asks AI what to choose, the answer names two or three brands and skips the rest.

Freshpet is one of the brands consistently cited.

Google SERP showing successful FreshPet citation
Screenshot of Google SERP for [best refrigerated dog food] featuring Freshpet, August 2026

AI Overviews Consistently Cite Freshpet By Name

On August 20, in this live session, Freshpet’s digital team and the GEO specialists at Intero Digital walk through the steps they took to earn AI’s trust.

AI Overviews Cite The Brands They Can Trust, Not Just The Ones That Rank

Rankings prove relevance to a query.

Citations require more: trust signals the system can verify about the brand itself.

That’s why a brand can hold the #1 spot while the Overview above it names three competitors, and it’s why the fix is buildable; Freshpet’s citations are the proof.

Google SERP showing successful FreshPet citation for
Screenshot of Google SERP for [best fresh dog food] featuring Freshpet, August 2026

In This Webinar, You’ll Learn

  • The credibility signals behind AI citations. Which inputs decide whether AI Overviews and chat assistants cite your brand by name, shown through what moved Freshpet’s real results.
  • Why brand reputation doesn’t carry over. Why a brand shoppers know and trust can still be missing from AI answers, and what fills that gap.
  • How to check and close gaps in market share. The step-by-step review Freshpet ran to see where AI answers cost them share, runnable by one person with no special tools.

About the Speakers

Steven Elwell, Senior Director of Digital Marketing at Freshpet, brings the in-market results: what his team built, what moved, and what didn’t. He’s joined by Brittni Ratliff, Vice President, and Cosima Compton, Director of SEO & GEO Communications at Intero Digital, the team behind the GEO process Freshpet ran.

Bring your own brand’s toughest question; the session closes with live Q&A.

 

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2 Comments

  • […] trust signals are the data points large language models and AI search tools use to decide whether a business is […]

  • […] Someone posted on social media about their experience writing deep and insightful articles last year and was pleasantly surprised to see that AI was leaning on their articles and even referencing them. Their secret was to choose highly specific topics, which is a good idea. See also: AEO playbook: how to get cited in AI answers. You will find more ideas in the trust signals that get your brand cited by AI. […]

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