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Most underperforming Google Ads accounts don’t have a bidding problem. They have a data problem that looks like a bidding problem. Smart Bidding gets blamed for chasing the wrong users, when the real issue is that someone told it to treat a button click and a completed sale as equally valuable. The fix is not […]
Google’s John Mueller responded to a question about whether Google’s guidance on LLMs.txt is contradictory. His answer shows why Google considers LLMs.txt speculative for now and why WebMCP, a Google-backed proposal, might be what SEOs and site owners should be looking into. If you want to go further, microsoft clarity now flags bots that ignore […]
“Many of the truths we cling to depend greatly on our own point of view.” said Obi-Wan Kenobi. It came back to me this week when I read a LinkedIn post from Rand Fishkin, which opened with a sentence I’ve never seen him write before: “I almost never write blog posts anymore, but this one […]
AI systems are now answering questions about your business. The problem is that they are often getting it wrong. Consider the typical situation. A brand’s products, services, expertise, locations, leadership, and relationships are distributed across dozens of pages. An AI model retrieves fragments from those pages, stitches them together probabilistically, and generates an answer. The […]
Google CEO Sundar Pichai said Google has spent 25 years learning how to measure user satisfaction in Search, including engagement, sessions, return behavior, and bounce-backs, saying that those metrics help Google improve AI Search. When asked about the concept of Google Search traffic dwindling to zero, the Google Zero scenario, Pichai insisted that the reality […]
Most business owners assume that higher star ratings are linked to better business outcomes. A peer-reviewed study tested that assumption directly. Researchers Eddie Inyang and Juliana White surveyed 251 U.S. small-business owners on online reputation management, Google star ratings, and business performance. Notably, Google star ratings alone didn’t predict performance. What was associated with performance […]
Anyone selling you llms.txt, content chunking, or AI-specific schema as the path to AI Overview citations has been wrong for 18 months. Google said so. But there is a wrinkle worth pulling out. “Wrong for Google Search” is not the same as “wrong for AI agents.” In the section answering whether SEO is still relevant […]
A federal appeals court is about to decide whether your website’s terms of service can turn a user’s own AI shopping agent into a federal criminal. That is the real question sitting inside Amazon v. Perplexity, a case that started as a dispute over one browser’s checkout behavior and is now the closest thing the […]
Mustafa Suleyman, CEO of Microsoft AI, has predicted that most professional white-collar work will be fully automated by August 2027. Marketing. Accounting. Legal. Project management. He named them. The day before, I’d been reading about Jensen Huang’s commencement address at Carnegie Mellon, where he told 5,800 graduates at one of the country’s top engineering schools […]
Google I/O produced a week of coverage on how AI will change the search experience. Most of it focused on consumer features, with less attention paid to a pattern that’s emerging for businesses. Many of the highest-profile consumer demos at I/O take the user from search to action, with Google carrying more of the journey […]